Privacy Policy
Your privacy matters to us. Learn how First Tech Federal Credit Union collects, uses, and protects your personal information.
First Tech Federal Credit Union ("First Tech," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information about our members and website visitors.
By using our services, you agree to the terms of this Privacy Policy. We encourage you to read this policy carefully and contact us if you have any questions.
- •Personal identification information (name, address, date of birth, SSN)
- •Contact information (email, phone, mailing address)
- •Financial information (account numbers, transaction history, credit information)
- •Device and browsing information when using our digital services
- •Information from credit bureaus and other third parties
- •Process transactions and maintain your accounts
- •Provide member services and respond to inquiries
- •Detect and prevent fraud and unauthorized activity
- •Comply with legal and regulatory requirements
- •Improve our products, services, and member experience
- •Send important account notifications and updates
- •Service providers who help us operate (with strict confidentiality agreements)
- •Credit bureaus for reporting and verification purposes
- •Regulatory agencies as required by law
- •With your consent for specific purposes
- •We never sell your personal information to third parties for marketing
- •256-bit SSL encryption for all data transmission
- •Multi-factor authentication options
- •Regular security audits and penetration testing
- •Employee training on data protection
- •Physical security at all facilities
- •Continuous monitoring for suspicious activity
Your Privacy Rights
You have rights regarding your personal information
Access Your Data
Request a copy of the personal information we hold about you
Correct Your Data
Update or correct inaccurate personal information
Opt-Out Rights
Opt out of certain marketing communications and data sharing
Data Portability
Receive your data in a commonly used, machine-readable format
Cookies & Tracking Technologies
Essential Cookies
Required for basic website functionality, security, and fraud prevention. These cannot be disabled.
Always ActiveAnalytics Cookies
Help us understand how visitors use our website so we can improve the experience.
OptionalFunctional Cookies
Remember your preferences and provide enhanced, personalized features.
OptionalMarketing Cookies
Used to deliver relevant advertisements and measure campaign effectiveness.
OptionalChildren's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately. For youth accounts (ages 13-17), we require parental or guardian consent and involvement.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- •Posting the updated policy on our website with a new effective date
- •Sending notice through online banking or email for significant changes
- •Providing advance notice before changes take effect
Questions About Your Privacy?
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact our Privacy Office.
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