Accessibility
First Tech is committed to ensuring our services are accessible to all members, including those with disabilities.
Our Accessibility Commitment
At First Tech Federal Credit Union, we believe that banking should be accessible to everyone. We are committed to providing a website, mobile application, and branch experiences that are usable by all people, regardless of ability.
We continuously work to improve the accessibility of our digital services and welcome feedback from our members to help us serve you better.
Accessibility Features
- High contrast color schemes
- Scalable text up to 200%
- Screen reader compatibility
- Alternative text for images
- Clear visual hierarchy
- Captions for video content
- TTY/TDD phone services
- Visual indicators for audio alerts
- Written transcripts available
- Video relay service support
- Full keyboard navigation
- Large click targets
- No time-based interactions required
- Voice command compatibility
- Reduced motion options
- Clear, simple language
- Consistent navigation patterns
- Error prevention and recovery
- Progress indicators
- Help text and tooltips
Standards We Follow
Our digital properties are designed to meet or exceed the following accessibility standards:
Assistive Technology Support
Our website and mobile app are designed to work with commonly used assistive technologies:
Screen Readers
JAWS, NVDA, VoiceOver
Screen Magnifiers
ZoomText, Windows Magnifier
Voice Recognition
Dragon NaturallySpeaking, Voice Control
Alternative Keyboards
On-screen keyboards, switch devices
Tips for Using Our Services
Keyboard Navigation
- Tab - Move forward through links
- Shift+Tab - Move backward
- Enter - Activate links/buttons
- Esc - Close dialogs
Text Size Adjustment
- Use browser zoom (Ctrl/Cmd + Plus)
- Our site supports up to 200% zoom
- Text reflows to avoid horizontal scrolling
- Use reader mode in your browser
High Contrast Mode
- Enable your OS high contrast setting
- Our site respects system preferences
- Dark mode available via system setting
- All text meets WCAG contrast ratios
Accessible Branches
All First Tech branches are designed to be accessible to members with disabilities:
- Wheelchair accessible entrances and counters
- Accessible ATMs with audio guidance
- Accessible parking spaces
- Service animals welcome
- Staff trained in accessibility assistance
Get Accessible Support
Alternative Document Formats
We can provide documents in alternative formats upon request, including:
- Large print
- Braille
- Audio recordings
- Screen reader-friendly PDFs
- Plain text versions
- Translated documents
To request alternative formats, contact us at accessibility@firsttechfed.com or call 813.736.5086.
Help Us Improve
We are continuously working to improve the accessibility of our services. If you encounter any barriers or have suggestions for improvement, please let us know.
Ready to get started?
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